Whatever your field of work or study, you need to learn negotiation and persuasion skills in your life in general, and especially if you work in sales, customer service, or any field in which you communicate directly with customers, you need to acquire negotiation and persuasion skills, to gain customer trust and achieve your business goals easily. In this course, you will learn effective negotiation skills, and how to act in situations that require negotiation, and you will also learn methods and techniques of persuasion, through theoretical and practical explanation to acquire these skills and practice them.
